Shipping policy

Worldwide Fitness Shipping Policy

At Worldwide Fitness, we are committed to providing our retail partners across Australia with reliable and cost-effective shipping solutions for our premium gym equipment. Due to the diverse nature of our product range and delivery locations, we offer personalized shipping quotes tailored to your specific needs.

Obtaining a Shipping Quote:

• To receive a shipping quote, please contact us at info@worldwidefitness.com.au.
• In your email, please provide the following information:
  • Your business name and contact details.
  • The specific products and quantities you are interested in purchasing.
  • The delivery address, including suburb and postcode.
  • Information regarding your offloading capabilities:
    • Do you have a forklift available?
    • If not, please advise, as manual offloading may incur additional charges.
• Our team will assess your requirements and provide you with the most competitive shipping rates available.

Shipping Considerations:

• Bulk Orders and Palletization: Ordering in bulk may result in significant shipping cost savings. We will optimize your shipment by palletizing your order where possible, ensuring safe and efficient delivery.
• Metro and Rural Deliveries: We understand the unique challenges of deliveries to both metropolitan and rural areas. Our shipping quotes will reflect the specific requirements of your location.
• Carrier Selection: We partner with a network of reputable carriers to offer you a range of shipping options. We will work with you to select the most suitable carrier based on your delivery timeframe and budget.
• Tracking and Confirmation: Once your order has been confirmed, picked, and is ready for shipment, we will provide you with a tracking number. This will allow you to monitor the progress of your delivery.
• Best Rate Guarantee: We strive to provide the best possible shipping rates and will work diligently to find the most cost-effective solution for your business.
• Offload Capabilities: Customers that do not have offload capabilites such as a forklift, will need to be aware that additional charges may occur. Please make sure to communicate this in your initial email to us.

Important Notes:

• Shipping rates are subject to change based on carrier pricing and fuel surcharges.
• Delivery times may vary depending on the carrier and delivery location.
• Worldwide Fitness is not responsible for delays caused by factors beyond our control, such as weather conditions or carrier delays.

We value your business and are committed to ensuring a smooth and efficient shipping experience. Please do not hesitate to contact us with any questions or concerns.

Contact Information:

Email: info@worldwidefitness.com.au